If you are using a credit card, please call the Credit Card Center at 4008205555 → enter your ID number and password → select 9 to enter manual verification.
If you are using an all-in-one card, please dial 95555 and select 3-5-9 to enter the manual service for verification and processing.
(Response time: June 27, 2019. For the latest business changes, please refer to the official website of China Merchants Bank.)