If the IOUs are frozen and want to be lifted, customers need to find out the specific reasons for the frozen accounts first, and then take corresponding solutions. In this regard, it is recommended that customers can contact Jingdong Financial Customer Service for consultation.
For example, because overdue repayment is frozen, customers need to pay off overdue debts quickly, and then it takes time to repair damaged credit, which may be difficult to repair quickly in a short time. Therefore, customers should be patient and accumulate good records, and the system will generally conduct a comprehensive evaluation every other month or so. When the customer's credit rating is improved and the comprehensive evaluation of the system reaches the standard, the IOUs will naturally be thawed.
And if it is frozen because of illegal cashing, customers can only wait patiently for the system risk control to pass. Of course, if the risk control is frozen just because the total consumption in the same store is large and it is frequently suspected of cashing out, customers who have not actually cashed out can take the initiative to lodge complaints and submit details of recent transactions. After the system is checked clearly, the IOUs should be recovered soon.
1. In addition to providing users with the convenience of installment payment, Baitiao also launched an official creative product store-Time Grocery Store, which adheres to strict aesthetic standards and quality standards, creates and selects various colorful and interesting life gadgets for users, and establishes a healthy and quality life attitude with young people. JD.COM Baitiao not only brings convenience to users, but also attaches great importance to the safety of users being embezzled by JD.COM Baitiao. In the whole process of account login, activation, transaction and information modification, JD.com's Ce Tian decision engine system, Tiandun account security and anti-fraud system and Skynet transaction risk monitoring system conduct background security scanning on each account behavior, calculate in real time, identify malicious behavior and high-risk orders, and get through to the mall distribution system to intercept the last mile high-risk orders. JD.COM white anti-theft brush is a unique advantage in the industry.
2.JD.COM White Bar is the first Internet credit payment product in the industry, which allows users to enjoy the consumption experience of "consumption first, payment later, real-time approval, and arbitrary installment", and has quickly become an industry model, establishing the position of leading brand in Jingdong Finance consumer finance industry. In positioning, "JD. COM White Strip is a credit payment service for users with high credit rating and consumer demand through the credit evaluation of big data. Users can enjoy the service of paying first and shopping in installments in JD.COM Mall, with a maximum of 24 installments. Bills can also be repaid in installments, with the lowest repayment rate and lower execution rate than bank credit cards. Jingdong Finance Consumer Finance has opened more than 1 100 million users. Set up a green channel for stolen brush feedback in the service hotline and establish a special processing flow. Jingdong Financial Customer Service will give priority to verification and handling. For users who are identified as stolen, the repayment responsibility is exempted, and the relevant accounts are treated specially, which will not affect the user's credit information.