1. Call the customer service hotline of China Bank at 95566, select "Online Banking Service", answer the agent's question correctly and get back the user name.
2. I hold any passbook or bank card related to online banking and my valid ID card for card opening/discount to any branch of Bank of China in China.
3. You can use any bank card associated with online banking to retrieve it by yourself through the "Retrieve User Name and Password" function on the online banking login page. There are only two * signs left at present.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.