1. savings account: after dialing 95533, select "1 personal business -0 manual service".
2. Credit card: press the No.2 key after dialing 95533, and press the No.0 key after the cardholder verifies his identity; If you need to enter your ID number or card number after dialing, please press the "#" key directly.
3. Corporate customers: After dialing 95533, select "3 Corporate Business". If you need manual help, press 0, followed by #.
Please follow the above method. If you haven't entered the manual service for a long time, it may be that the manual seats were busy at that time. Please forgive me.
Extended data:
Fees for calling the customer service hotline of CCB:
The communication fee generated by dialing 95533 is charged by the communication operator. Please consult the communication operator for details. At present, CCB does not charge extra.
CCB overseas customer service hotline:
24-hour customer service hotline of CCB Credit Card: (domestic) 95533, (overseas) 86-28-95533.
References:
China Construction Bank-How to Transfer to CCB Customer Service Telephone Manual Service
China Construction Bank-Is there a charge for calling 95533?