Hello, in order to ensure the safety of customers' funds to the greatest extent, when you pay online, the risk detection system will ask you to further verify your identity when it finds that there are certain potential risks in your ongoing transaction. If you have reserved your mobile phone number, please click "SMS for verification code" in the authentication interface, and you will receive a short message containing verification code on the reserved mobile phone; If you have not reserved your mobile phone number or need to modify it, please call the customer service hotline and ask the service specialist to set or modify your mobile phone number.

If you have any questions, please open the homepage of China Merchants Bank in www.cmbchina.com and click "Online Customer Service" in the upper right corner to enter the consultation.