If the Ping An Bank ID card expires, you do not need to go to the account opening bank to renew it. It can also be renewed at branches in other cities.

Customers can choose to update their certificates online or at offline outlets according to the type of their certificates. Validity period:

(1) Resident ID card customers: For those who are about to expire within 3 months Or customers who have expired their certificates can update their certificates through the "Home Page - More - Identity Authentication" portal of the Pocket Bank APP.

(2) Non-resident ID card customers: The customer can bring the valid ID to any branch of our bank to renew the validity period of the ID.

Extended information:

Ping An Bank restricts credit card account functions for customers with expired identity documents

According to the management requirements of the People's Bank of China, the identity information of customers registered at financial institutions It should be kept complete and valid. Financial institutions should stop handling business for customers whose identity documents have expired, have not been updated within a reasonable period and have not provided reasonable reasons.

Ping An Bank will take measures to restrict account functions for customers whose ID documents have expired when opening an account and who fail to update the validity period information of their ID documents in a timely manner. Restricted functions include but are not limited to:

1. Credit card transactions;

2. Handling credit card installment and cash withdrawal services;

3. Redemption of credit card rights and use of points;

4. Borrowing Credit card accounts are not over-the-counter services.

In order to ensure the normal use of the user's account, please confirm that the user's identity information registered with Ping An Bank is complete and valid. If the user's ID card is close to expiration, please go to the public security agency to go through the card replacement procedures. After the replacement, go through the pocket in time Bank APP "Credit Card-More-Card Services-Data Management" operation update.

Or follow the WeChat official account of Ping An Bank Credit Card on your mobile phone and reply to GX to upload the ID photo for update. Thank you for your understanding and cooperation.

Ping An Bank - Announcement on the suspension of non-counter services by Ping An Bank for customers with expired identity documents

Ping An Bank - Announcement on the restriction of credit card account functions for customers with expired identity documents