generally, there will be a message notice after the money arrives, please pay attention to it.
when you surrender, you need to bring your insurance policy, ID card and credit card to the insurance company's counter to go through the surrender formalities. After that, the insurance company will review it within 5 working days. During this period, the insurance company will also call to confirm the surrender. After confirming the surrender, the insurance company will transfer the surrender money to your credit card.