If it is a China Merchants Bank credit card, there are the following channels to reset the credit card query password:
1. Open the China Merchants Bank credit card homepage (the URL on the back of the credit card) and click "Password Reset" on the right "If the query password is locked, you can reset it here. Only cardholders with supplementary cards cannot reset it online.
2. Use the official WeChat to reset the query password on your mobile phone at any time.
3. Download the Palm Life APP, click on My - Quick Login - Forgot your password and reset it through your personal information.
4. If you forget your password or your password is locked, please call the customer service hotline and follow the voice prompts to enter your ID card number or card number and the wrong query password, and you will be transferred directly to manual assistance to set it up.