If you need to cancel the order or return the goods after the payment of the order is successful, please contact the supplier of Ping An Credit Card installment mall directly. If the goods have been delivered, you may need to pay a certain return fee to make up for the supplier's delivery and invoice.

Precautions for shopping in Ping An Credit Card Mall:

1. Confirmation and acceptance of service terms

All electronic services in Ping An Bank's online mall are owned by Ping An Bank. Ping An Bank is a website operator and a provider of payment and settlement services for online shopping malls. Where specific products and services are actually involved, they will be provided by the product and service providers cooperating with the online mall.

2. restrictions on the use and storage of user data

within the scope permitted by law, Ping An Bank has the right to judge whether my behavior meets the requirements of the terms of service of Ping An Online Mall, that is, when I violate the rules, Ping An Bank has the right to suspend my use of the membership account in Ping An Online Mall.

3. Obligations of users to act and say according to law

This agreement is formulated in accordance with relevant national laws, regulations and rules, and I agree to strictly abide by the following terms: Do not use the online shopping mall of Ping An Bank to engage in illegal activities; Do not interfere with or confuse network services;

comply with all network protocols, regulations, procedures and practices that use network services.

5. If it is found that there are abnormal commodity prices in the online shopping mall of Ping An Bank, and there is no charge for repeated purchases, you should give feedback to the Credit Card Center of Ping An Bank as soon as possible, and you should not use abnormal situations such as loopholes in the mall or mistakes in commodity prices to obtain illegitimate interests.

6. I need to bear legal responsibility for my online behavior. If I spread reactionary, pornographic or other information that violates national laws on the online mall of Ping An Bank, the system records of the online mall of Ping An Bank may be used as evidence that I have violated the law. If my behavior violates laws and regulations and social public order and good customs, Ping An Bank Online Mall will have the right to suspend my use of the membership account in Ping An Bank Online Mall.

7. Commodity purchase and commodity information

The commodity information such as price, quantity and availability of goods in Ping An Bank online mall changes in real time with the actual situation of mall suppliers. Due to objective reasons such as Internet technology factors, the information displayed in Ping An Bank online mall or Ping An Bank mobile mall (Pocket Mall) may have some lag or errors. Orders generated under abnormal circumstances such as mall system error or commodity price error are invalid orders, and Ping An Bank has the right to assist in cancellation of orders or refund or return.