1. The cardholder can call the customer service telephone number of Bank of Communications Credit Card Center at 400-800-9888, and then select the language according to the voice prompt, and then select the option of "card activation password management and other services" according to the prompt;
2. Then enter the 16 digit credit card number and inquiry password, and select the "Card Activation" option under the menu according to the voice prompt.
3. Then press the voice prompt to enter the last 3 digits of the signature column on the back of the card, and press the # key to confirm.
4. Enter the home phone number or mobile phone number filled in when applying for a card, and press # to confirm.
5. After completing the above operations, enter 6 digits as the transaction password according to the voice prompt, and press # to confirm.
6. Enter the 6-digit transaction password again, and then press the # key for secondary confirmation. This password can be used in bank self-service machines, cash withdrawal and credit card consumption of China UnionPay merchants.
7. After the credit card is activated successfully, the bank staff will send a password letter on the second working day.
Cardholders should note that when applying for the Bank of Communications credit card online for the first time, they can't activate it directly through the customer service phone. They need to go to the bank outlet for a face-to-face interview first, and then go through the activation procedures.