If you successfully report the loss of your credit card, China Merchants Bank will issue you a new card. If you don’t remember your credit card number, you can also call the credit card customer service to report the loss.
If a credit card is lost, stolen or possessed by others, the cardholder should report the loss immediately. The risk of misappropriation after a credit card is reported as lost is borne by the bank. Non-password consumption within 48 hours before the loss is reported is covered by card loss protection according to specified rules. If the card is not reported lost in time, the risk incurred will be borne by the customer himself. To report a loss, please call the credit card customer service hotline and select "2#" to be transferred to a customer service specialist.
It takes 2 working days to make a new card after reporting the loss, and it will be sent by Rufengda free express delivery (within about 1 week), or you can choose EMS express delivery (within about 48 hours) for only ¥ The 20 yuan courier fee, loss report fee and courier fee will be included in the next bill.