Taobao's installment payment can be refunded. Apply for a refund without confirming the receipt of goods. If the application for full refund is successful, the installment bill will be cancelled, which will restore the installment quota of the consumer's flower buds, and the installment bill will not be generated, and the consumer does not need to repay; If the application for partial refund is successful, after the transaction is successful, the corresponding installment bill will be generated, and the bill amount is equal to the order amount minus the successful refund amount, and the consumer needs to repay on time according to the actual number of installments.

it has been confirmed that the refund applied for after receiving the goods was successful. If the bill has not been issued yet, the refund will give priority to the last bill, and the repayment will be reversed one by one. If the consumer applies for a full refund, it will be paid off in full. If the bill has been issued, but the consumer has not repaid it, the refund will give priority to the current bill, and then the last bill will be repaid, and the repayment will be reversed one by one. If the consumer applies for a full refund, it will be paid off in full.

Extended information:

Article 1 of the Measures for the Administration of Online Transactions? When selling goods or providing services to consumers, online commodity operators shall abide by the provisions of laws, regulations and rules such as the Consumer Protection Law and the Product Quality Law, and shall not harm the legitimate rights and interests of consumers.

article 11? When selling goods or providing services to consumers, online commodity operators shall provide consumers with information such as business address, contact information, quantity and quality of goods or services, price or expenses, time limit and method of performance, payment form, return method, safety precautions and risk warning, after-sales service, civil liability, etc., take safety measures to ensure the safety and reliability of transactions, and provide goods or services as promised.

Taobao.com-the order purchased by installment was refunded successfully. Where did the money go?