(A) "bad intermediary" fraud

1) fraud description

It is difficult for customers to apply for large credit cards, so they find bad intermediaries through various channels. At this time, the unscrupulous intermediary will inform the customer that he can get a credit record by lending to buy a car first, and the down payment of the car is paid by the intermediary for the customer, so it is easy to get a higher amount when applying for a credit card after buying a car. Due to the weak financial awareness of some customers, they think that they can get a car without capital contribution, so with the assistance of unscrupulous intermediaries, they submitted a set of qualified loan application materials to financial institutions. After approval, the unscrupulous intermediary took control of the car on the grounds of applying for a loan by car, and asked the customer for a large handling fee. Only when customers can't pay, they realize that they have been cheated, which leads to overdue repayment.

In addition, illegal intermediaries will also look for low-income groups with weak legal awareness, such as disabled people and low-income households, and purchase or directly steal their identity card information at a lower cost to apply for car loans. After the car purchase was successful, the illegal intermediary handled the loan vehicle, and the customer was blacklisted by the court before he found out that he had handled the loan in a financial company. Auto financing companies are often unable to recover from customers because of their outstanding ability, which has brought huge losses to auto financing companies.

2) Characteristics of fraud

-The borrower has no real demand for car purchase, and its real purpose is to obtain assets or credit records through loan car purchase to defraud the bank credit card;

-The borrower's qualification is poor, and there is little information in the credit record, so it is impossible to pass the loan review with real information;

-Car inspection, car purchase and loan process are accompanied by a third party (loan company/black intermediary/guarantee company);

-Loaned vehicles are concentrated in mid-to high-end models; And prefer the existing car, but pay more attention to vehicle details such as color price;

-The down payment of the borrower is paid by a third party;

-The borrower's information is mostly fictitious, and the third party assists in completing the telephone verification of the auto financing company;

-Borrowers often authorize third parties to pick up cars and resell them through abnormal channels to make huge profits.

New changes:

-As banks tighten credit card approval, customers entrusted by illegal intermediaries can't apply for large credit cards to pay agency fees, so at present, illegal intermediaries have completely resold their vehicles through abnormal channels, which leads illegal intermediaries to attract customers with "zero down payment" instead of just applying for credit cards. Such customers may have real intention to buy a car, but their qualifications are still poor, so there will still be cases of forging application materials.

-The target models are changing from mid-to high-end models to best-selling models that are easy to resell. Illegal intermediary gangs will also choose low-end models for fraud in order to facilitate capital turnover.

(b) "Vehicle cash" fraud

1) fraud description

Customers apply for loans through 4S stores, and after the approval of financial institutions, customers can pick up their cars. At this time, financial institutions require customers to apply for vehicle mortgage registration, but customers refuse to apply for it for various reasons and transfer the vehicle to others for cash. Customers make profits by illegally mortgaging and selling vehicles.

2) Characteristics of fraud

-The customer has no real intention to buy a car.

-The ultimate goal is to get cash.

-Failing to register the mortgage as required.

-Get the car and cash out quickly.

(3) "MLM" scam

1) fraud description

MLM fraud is a phenomenon of obtaining benefits through fraud. Fraudulent groups use loan schemes similar to pyramid schemes. For example, if you only pay 10,000 yuan to pick up the car and develop a certain number of downlines, you can avoid the down payment and repayment. This kind of fraud is suspected of using Ponzi scheme to raise funds illegally, which is extremely risky.

2) Characteristics of fraud

-Before the fraud group arrived at the store, it had determined the model to be purchased, and the vehicle price had been determined, which was the lowest price on the market at present.

They only buy naked cars and need loans to buy cars. They tend to choose some packages with lower credit threshold and are willing to take a mortgage.

After understanding several main types of fraud risks and their respective characteristics, let's think about the common characteristics of these frauds in all aspects of car purchase, so as to help us judge and see through these bad "routines" in the first time.

What are the common characteristics of fraud risk?

1. Basic customer information

Customer source:

Foreign customers

Erwang introduces customers.

Intermediary company

Group buying customers

Customer nature:

Unmarried and young;

No credit record;

Low academic qualifications;

The work unit is unstable;

No self-owned housing (collective or lease)

Step 2 look at the car platform

Customers don't pay attention to the basic situation of the vehicle (model, configuration, color, price, etc.). )

Many people come to see the car, and the borrower only shows his ID card and doesn't even go to the car purchase site.

The whole process of buying a car is completed by an intermediary (or even signed on behalf of it)

Intermediaries are familiar with the relevant processes of car loans, and many borrowers' information is similar to running water (provided centrally by intermediaries).

3. The loan stage

Borrowers prefer low down payment loan products.

The borrower pays the down payment by credit card, and the intermediary agent pays it.

The borrower requires the application materials to be simplified as much as possible, expecting quick approval.

The borrower is not sensitive to the loan interest rate, but just wants to borrow as much as possible.

Step 4: Pick up the car

Many people take cars with them but don't look carefully.

The borrower does not control the vehicle.

Evacuate quickly after the vehicle arrives.

5. Mortgage stage

The borrower easily accepts the deposit conditions proposed by the dealer.

Borrowers use various excuses to delay mortgage or falsify mortgage information.

Using the above card as an excuse, the borrower requires to go to the foreign vehicle management office alone to apply for the card and mortgage.

Once you encounter these situations, everyone must be vigilant, and the evil hand that may cheat the "routine" has reached out to you. Then, for dealers and financial institutions, especially auto finance companies like Zhongrongjun, how to prevent and take effective measures in the face of these risk threats? How to prevent and deal with fraud risks?

1. Anti-fraud early warning mechanism

In order to effectively control the fraud risk in the application stage and post-loan management stage, financial institutions can use accumulated self-owned data and external data to associate key customer information (such as address, telephone number and contact information). ), improve the anti-fraud model, realize the system prompt and carry out early warning.

2. Anti-fraud joint prevention and control platform

Because the fraud information of auto finance institutions is relatively isolated, criminals have successfully defrauded loans between different financial institutions by the same means of loan fraud. Therefore, it is suggested that financial institutions participate in anti-fraud information sharing to jointly prevent fraud risks.

3. Sellers' self-improvement mechanism

Auto financing institutions need to provide regular anti-fraud training for sales staff, share anti-fraud cases and improve the professionalism of sales staff.

1) customer application link: fully understand the customer's qualifications, the purpose of buying a car and the willingness to repay the loan, and ensure that the customer signs the loan contract himself. If any abnormality is found, prompt the customer in time to avoid being cheated.

2) Vehicle delivery: the customer is required to pick up the vehicle in person. If the customer has signed the agreement to pick up the car, he should call the customer to confirm the situation. If fraud is suspected, it should be reported to the financial company immediately.

4. Anti-fraud technical support-video signature system

What is a video signing system?

Video signing system is called personal financial identification and remote monitoring system for face-to-face signing, which can ensure customers to sign contracts themselves and effectively prevent and deal with fraud risks.

Personal financial identification:

Through the identification technology, the applicant's identity card information and site photos are compared with the information and face photos reserved in the identity information system of the Ministry of Public Security to identify the borrower's identity. Facial feature comparison includes system automatic comparison and manual comparison.

Remote monitoring contract interview:

The financial representative of the dealer records the signing process through video capture equipment. In the process of recording, it is necessary to fully reveal the business content and risks and confirm that the customer knows the contract. At the same time, the recorded signing video can reproduce the business scene.

What are the benefits of promoting the video signing system?

Customer:

Prevent customers from being stolen by criminals and increase the cost of crime.

Strengthen customers' awareness of loan obligations and avoid potential fraud to customers.

Dealer:

Help dealer partners effectively identify identity theft customers.

Help dealer partners effectively avoid behaviors such as customer's modern signature.

Deterrent potential fraudulent customers

Auto financing institutions:

Effectively avoid identity theft and other fraud cases that violate the regulatory requirements of the CBRC.

Make the cooperation between the company and dealers closer.

To sum up, there is always a "routine", and it is better to take precautions than to make up for it. No matter which industry, a good market environment is the guarantee of its long-term development. No matter manufacturers and dealers, or auto financing institutions, I hope everyone can nip in the bud, innovate technology on the basis of accumulated experience, and strive to build a more perfect mechanism to provide more consumers with better auto financing services and jointly safeguard the healthy development of the auto financing industry.