How to solve the problem of credit card risk control of Ping An Bank

1. If the credit card is overdue for a long time and is subject to risk control of Ping An Bank, pay off all arrears including interest as soon as possible and call the credit card center Explain the situation and apply for activation. Don’t cancel the account, continue to use it for at least 2 years, and try to avoid the above situations. If you cannot repay the full amount before the due date, you can only pay the minimum repayment amount, so as not to affect your credit status.

2. If you are suspected of cashing out and are subject to risk control by Ping An Bank, provide your credit card consumption vouchers in the past year to prove that it is not an illegal cashing out, but that there is indeed a cashing out. If you cannot unblock it, you may even be taken to court by the bank.

3. If you are suspected of fraud or hacker attack and are subject to risk control by Ping An Bank, call the credit card customer service staff to verify. If it is the credit card you use yourself, you can clear the risk control with the customer service staff; If your credit card is at risk of being stolen or attacked, you can only report the loss and apply for a new credit card, and the new card will remove the risk control.

4. If the cardholder has a property dispute or his credit record is subject to risk control by Ping An Bank, he can only resolve the matter first, then call the credit card customer service staff to explain clearly, and then apply to lift the risk control.

5. Sometimes bank risk control warnings may not be caused by the customer, but may also be caused by the banking system and other reasons. Customers should communicate with the bank in a timely manner; if the identity information is incomplete, you can go to Verify identity and update personal information.