1, one card mobile phone number (M2): it can be modified through ukey and the counter, and mobile banking can also try to operate. The specific way is as follows:
(1) Login Professional Edition UK: You have applied for professional excellent key login professional edition at the outlet. Click Settings → Personal Information → Modify your mobile phone number in the upper right corner, and the modification will take effect in real time;
(2) outlets and VTM (visual counter): any counter or VTM can be modified with the account opening certificate, and agents are not allowed (you need to enter the verification code on the new mobile phone); /kloc-under the age of 0/6, guardians can take care of themselves, and guardianship certificates such as identity certificates and birth certificates of minors do not support VTM modification;
(3) Mobile banking: When you reserve the same mobile phone number as others in China Merchants Bank, you can modify it in mobile banking. Entering "My → Basic Information Page → Reservation Information Management → Personal Mobile Number" requires system review.
skill
① China Merchants Bank Card opened in Quanzhou cannot maintain its mobile phone number through self-service channels for the time being, and I need to go to any branch of China Merchants Bank with my account opening certificate.
② When modifying the mobile phone number at the counter of Chengdu Merchants Bank, you need to send a verification message to the operator to verify the real name authentication of the mobile phone number. If the mobile phone number is for relatives, you need to verify the kinship through the marriage certificate and household registration book.
2. Professional reserved telephone number (M 1): If the professional version is above 7.7. 1, when the reserved telephone number of the card is modified, the reserved telephone number of the professional version will be automatically changed. If you modify the reserved telephone for professional edition separately, you need to bring a valid account opening certificate to any counter (without an agency) of China Merchants Bank.
skill
① This mobile phone is used to obtain SMS notifications such as professional payment/transfer verification code and certificate expiration, and does not support self-service channel modification such as online banking. ?
② The mobile phone number of m1is reserved for the professional version.
3. The reserved mobile phone number of credit card can be handled through the following three channels:
(1) Customer service hotline: You can modify the mobile phone number of the credit card through customer service: you can dial the credit card hotline, enter the ID number or card number according to the voice prompt and check the password, and then select 9→4 to enter the manual service.
Tips: The modification will take effect before 24: 00 the next day.
(2) Pocket Life: Inquire/modify the reserved mobile phone number of the credit card, which can be handled through Pocket Life My → the top left corner avatar → the mobile phone/email address of the credit card.
(3) Professional Edition: After logging in to Professional Edition, click Credit Card → Customer Management → Data Modification. You can query and modify the mobile phone number, and the modification will take effect immediately.
Tips:
① The professional version only displays some mobile phone numbers; ?
② If you haven't applied for the Professional Edition, you can call the credit card hotline for manual modification, or use the Pocket Life APP.
(reply time: March 2, 202 1. Please refer to China Merchants Bank (official website) for the latest business changes.