Bank of China:

Introduced 10 measures to help win the battle against epidemic prevention and control. It is mentioned that for medical staff and police staff involved in epidemic prevention and control, as well as confirmed patients, suspected persons and their spouses, personal loans and loans from Bank of China, Bank of China Fullerton Rural Bank, and Bank of China Consumer Finance Co., Ltd. during the epidemic period will be exempted. If a credit card overdraft is overdue, a grace period will be given for repayment, and it will not be counted as a breach of contract and will not be included in the personal credit report's overdue record. Bank of China customer service stated that for those who have temporarily lost their source of income due to the epidemic, Bank of China can adjust the repayment arrangements and postpone the repayment period for personal loan customers. Among them, an 11-day repayment grace period will be provided for individual customers who borrow from the Hubei branch. ICBC:

Customer service stated that confirmed patients, suspected persons and their spouses, if their personal loans with ICBC are overdue due to inconvenience in repayment during the epidemic, will not be included in the list of defaulting customers. If the loan becomes overdue due to the epidemic, you can go to the handling bank to apply. After application, the loan penalty interest during the epidemic prevention and control period will be exempted, and the credit report will be restored and other special treatments will be provided. China Construction Bank:

Customer service stated that those who have temporarily lost their income due to the epidemic or front-line workers, such as doctors and nurses, who cannot repay their loans due to special circumstances, can apply for an extension. The specific length of the extension has not yet been determined, but it is generally more than one month. If necessary, you can contact the customer service department. The customer service department will report the matter to the back-end department, and a back-end staff member will contact you. Agricultural Bank of China:

Customer service stated that customers who have been affected by the epidemic recently and have temporarily lost their source of income can flexibly adjust the repayment time of mortgages and credit cards and reasonably delay it. Under the premise of complying with laws, regulations and regulatory requirements, overdue accounts will not be included in the list of defaulting customers and will not be subject to penalty interest. The Agricultural Bank of China will set a grace period for customers in the near future, but the grace period will only be set for customers in Hubei Province, Wenzhou, Zhejiang, and Taizhou, Zhejiang. The Agricultural Bank of China will issue reminder text messages to personal loan customers in other regions in the near future. If they are indeed affected by the epidemic, Personal loan customers who have difficulty repaying their loans and meet relevant conditions can follow the SMS prompts for follow-up processing. Bank of Communications:

Proposed 26 measures. It mentioned that we will make every effort to protect financial services in the areas of social and people's livelihood affected by the epidemic, and protect the public's credit-related rights and interests. For specific groups of people who meet regulatory requirements, flexibly adjust the repayment arrangements for personal credit such as housing mortgages and credit cards, and grant a grace period for personal loan repayments. Those who fail to repay in time due to the impact of the epidemic will not be reported as overdue records after being identified. Submissions will be adjusted. For individuals and companies that have temporarily lost their source of income due to the epidemic, they can submit their credit records according to the adjusted repayment arrangements.

Postal Savings Bank of China:

Customer service stated that it has received a notice to promptly adjust the repayments of personal credit such as housing mortgages and reasonably postpone the repayments for those who have lost their source of income due to the epidemic. payment period. If you need to apply for deferred repayment, you can call the counter of the local Postal Savings Bank branch to verify the application.