At present, our credit cards are sent by EMS post office express and JD.COM delivery. After the card is approved, it will be delivered by EMS or JD.COM according to your reserved billing address within 2 working days. The courier number will be updated one day after the card is sent, and it will usually arrive within 2 to 4 days (about 1 week in remote areas). You can log in to Ping An Pocket Bank APP- Credit Card-More-Card Handling Service-Card Handling Progress to check the card delivery.

If you have any questions, you can click on the link below to select the online customer service icon in the upper right corner of the homepage-credit card or follow the official account of Ping An Bank credit card WeChat (paxyk955 1 1) for consultation.

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Response time: September 27th, 2020. Please refer to the latest business changes announced by Ping An Bank in official website.

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