1. Bill inquiry: Cardholders can inquire about new points, redemption points, adjustment points and accumulated points in each bill.
2. Customer service telephone inquiry: Cardholders can call the 24-hour customer service hotline of Industrial Bank at 9556 1 to inquire about the current points.
3. SMS inquiry: use the reserved mobile phone number, write SMS 30+ the last four digits of the credit card number and send it to the bank customer service for inquiry.