The Shanghai Pudong Development Bank's automatic installment has the following two situations:

1. The Shanghai Pudong Development Bank credit card repayment is automatically installment. You can cancel the automatic installment at the Shanghai Pudong Development Bank. If the credit card is an automatic installment credit card, automatic installment cannot be canceled. Users can only set the automatic installment amount to the maximum limit, which can reduce the number of automatic installments. You can cancel the automatic installment requested by the user.

2. Or Shanghai Pudong Development Bank changed the automatic installment contract on May 19, from the original repayment date installment to the statement date installment.

Solution:

(1) Call Pudong Development Bank’s complaint hotline and emphasize that customers were not notified of this change. For example, there was no phone call to notify you, no text message to notify you, etc. Anyway, it was them. Failure to fulfill the obligation to inform. It is required to cancel the business and restore the previous bill installments.

(2) If the bank ignores or does not handle the matter, you can file a complaint to the China Banking Regulatory Commission after 3 working days; try to save the recording of the conversation with the Shanghai Pudong Development Bank customer service, which can be used as evidence.

A credit card, also called a credit card, is a credit certificate issued by a commercial bank or credit card company to consumers with qualified credit. It takes the form of a card with the issuing bank's name, validity period, number, cardholder's name and other contents printed on the front, and a magnetic stripe and signature strip on the back. Consumers holding credit cards can shop or consume at specially designated commercial service departments, and then the bank will settle the accounts with merchants and cardholders. Cardholders can overdraft within the prescribed limit.

Credit cards stipulated in the relevant laws of our country ("Interpretation of the Standing Committee of the National People's Congress on Relevant Credit Card Regulations") refer to credit cards issued by commercial banks or other financial institutions with the functions of consumption payment, credit loans, transfer settlement , deposit and withdrawal of cash and other full or partial functions of the electronic payment card [1-2]. On December 1, 2017, the "English Translation and Writing Standards in the Public Service Field" was officially implemented, stipulating that the standard English name of credit cards is Credit Card.