If you find that your ICBC credit card is lost, you should go to the ICBC Credit Card Center to report the loss as soon as possible and freeze the funds in the card promptly to avoid economic losses. Any losses incurred after the loss report takes effect will be borne by ICBC. The bank is responsible.

1. How to report the loss of ICBC credit card

If your ICBC credit card is lost, please immediately call the ICBC customer service hotline (95588)/Gold Card VIP hotline (4006695588), or call the ICBC customer service hotline (4006695588). Loss can be reported at bank branches, online banking, or mobile banking (loss of electronic cash cannot be reported). If you need to apply for a new card after reporting the loss, you can go through the replacement procedures in accordance with the regulations.

II. ICBC credit card loss report handling fee

ICBC credit card loss reporting handling fee is: 20 yuan/card, special card 10 yuan/card; ICBC platinum card, industrial card Silver Centurion Black Gold Card, ICBC American Express Centurion Platinum Card, and Civil Servant Card are free.

3. ICBC credit card loss report and card replacement and automatic repayment function

When the card number changes after the ICBC credit card is reported as lost and replaced, if the transfer-out account is a Peony credit card and For the Peony Bank credit card report loss and card replacement function, ICBC will automatically repay according to business conditions. If the transferred account is another type of account, you must promptly apply to ICBC to re-sign the automatic repayment agreement.