(1) Temporary loss reporting and formal loss reporting of the debit card master card associated with the equipment card will not affect the status of the equipment card;
(2) When the main credit card associated with the equipment card temporarily reports the loss, the equipment card synchronously reports the loss temporarily; The main card is officially reported lost, and the equipment card is reported lost and cancelled;
(3) When the master card associated with the equipment card cancels the loss reporting, it is not linked to cancel the loss reporting of the equipment card, but needs to cancel the loss reporting of the equipment card separately.
2. The influence of master card account freezing on equipment card (debit card):
When the debit card master card associated with the equipment card reports the loss and freezes the account, the equipment card will be linked to report the loss.
3. The influence of replacing/replacing the main card on the equipment card:
(1) Loss reporting and card replacement: after the loss reporting and card replacement of the debit card master card, the equipment card will be automatically associated with the new master card, which will not affect the status and use of the equipment card; If the main card of a credit card is reported lost, a new equipment card is required, and the equipment card associated with the main card will be cancelled;
(2) Reset the card: the credit card master card is re-created, and the card number remains unchanged, which will not affect the use of the equipment card; If the card number changes, the equipment card will be automatically cancelled and needs to be reapplied;
(3) Card replacement upon expiration: After the master card is replaced upon expiration, the equipment card will be automatically associated with the new master card, which will not affect the status and use of the equipment card.
4. The influence of the main card pin card on the equipment card:
(1) When the debit card is cancelled, the bank will check the main card. If there is an associated equipment card, the main card cannot be returned. You can cancel all related equipment cards at the client or the counter, and then cancel the main card according to the existing process;
(2) When the main credit card is cancelled, the bank will automatically cancel all equipment cards associated with the main credit card.
5, the influence of mobile phone factory settings:
If the customer's mobile device is remotely erased or restored to the factory settings, all device cards in the device will be cancelled.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.