Refunded cards will generally be received within 3 working days. After 3 working days, you can call the bank to find out why you have not received it. Since major banks handle refunds differently, you will usually receive a text message notification after the refund is completed.

When a credit card is refunded, the original transaction will only be reversed, but the consumption will not be canceled. Therefore, the withdrawn money will be regarded as the balance of the credit card and used to repay the credit card. of debt. At this time, you need to know whether the customer made a refund before or after the billing date.

If the consumption for credit card refund occurs before the billing date and before the repayment date, after the refund is successfully made, the refund will offset the consumption; if the consumption for credit card refund appears before If the refund is successful after the bill date but before the repayment date, the refund at this time will offset the expenditure before the bill date, and this expenditure will be repaid on the next repayment date.

Why does the bill remain unchanged after a credit card refund?

After the credit card is repaid, the bill will not change because the repayment amount will not be credited until after the bill date. At this time, this consumption has been recorded in the current bill. The refund amount has become an overpayment and cannot be offset against the current bill. For example, if the cardholder makes a purchase on the 15th, the refund will begin on the 18th, and the refund will be made on the 21st, but the bill date is the 20th, so the consumption is recorded in the bill on the 20th.

However, the overpayment can also be used to pay off the credit card bill. Before the repayment date, the bank will automatically deduct the remaining amount from the bill to pay the bill.