Credit card centers of banks handle credit card business. Credit card center is a place to serve cardholders and is responsible for credit card business, such as printing business cards and processing cardholder information.

The duties of the credit card customer service specialist include: accepting the entrustment of the bank and handling the overdue debts of credit cards. Remind bank debtors to repay in time by telephone, on-the-spot inspection and delivery of legal documents. Register the solicitation, and obtain and update the information related to the solicitation object. Verify the customer's address data and obtain and update relevant information. Understand customer needs and maintain customer relationships. Reach the repayment intention with the customer through verification, search and communication, and ensure that the other party implements the repayment.