China Merchants Bank's credit card service hotline is 4-82-5555. China Merchants Bank's credit card customer service phone number 4-82-5555 is usually used by mobile phone customers. Just dial the phone number reserved in the bank. If you use a landline to call customer service, you should dial 8-82-5555.

after connecting the customer service phone, select 2 credit card service, then enter the credit card password and the # key, and then select 9 manual customer service. After that, you can enter the manual customer service channel, select 6 "More Services", enter the 4 digits after the ID number and the # key to connect the manual customer service of China Merchants Bank credit card.

features of customer service platform of China merchants bank

1. 3A service beyond time and space. Telephone banking is not limited by time and space. Customers can obtain financial services at any time, 365 days a year, 24 hours a day, at any place, at home, in the office and during the trip, in any way-telephone, mobile phone, fax, Internet, email, etc.

2. Convenient and fast service enjoyment. Customers don't need to apply separately and pay fees. As long as they have our one-card or passbook, or become our corporate customers, they can easily obtain various banking financial services through telephone banking. The business involves personal banking, corporate banking, securities business, asset business and international business.

3. One-stop service mode: China Merchants Bank Telephone Banking Center uses the management ideas and methods of ISO9 to standardize management and operation, and is responsible for customers' consultation and complaints in a unified way, so that your problems and troubles can be solved in one stop.