If it is seriously overdue, you can only pay off the debt and cancel it.

After the China Merchants Credit Card is frozen, if the customer service informs you that the card can only be canceled, it means that the previous overdue behavior is very serious. The bank believes that the debt cannot be repaid on time or that there are other risk factors. To solve the problem of a frozen credit card, please first make sure to pay off all outstanding amounts and call the bank's customer service hotline to apply for unfreezing the credit card.