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How to complain about CITIC Credit Card calling the company for payment?

CITIC Bank credit card customer service and complaint channels:

24-hour customer service hotline: 40088-95558 (consultation and complaints)

Email: 8009995558@citicbank. com

Correspondence address: CITIC Bank Building, No. 121 Fuhua 1st Road, Futian District, Shenzhen

Postal code: 518029

2. CITIC Bank credit card mediation channel:

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(1) Shanghai Financial Consumer Dispute Mediation Center

Tel: 021-20235012

Address: Room 1906, China Merchants Building, No. 161 Lujiazui East Road, Pudong New District, Shanghai

Working hours: 9:30-11:00, 13:30:16:30

(2) Shenzhen Bank Association for the Protection of Consumer Rights

Tel: 0755-82084001

Address: 23rd Floor, Building 5045, Shenye Center, Shennan East Road, Luohu District, Shenzhen

Working hours: Monday to Friday 8:30-11: 30, 14:00-17:30.

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