First, contact the customer service of the bank to determine the reason for stopping using. Call the customer service phone behind the credit card, explain the situation to the bank staff and ask the specific reasons for stopping using it. The bank may stop using credit cards for security reasons, or it may be due to arrears, stolen credit cards or other irregularities.

Secondly, provide necessary information and documents. According to the requirements of the bank, provide relevant personal identity information, work information and other supporting documents. You may need to provide proof of identity, proof of income, bank statement and other documents for the bank to verify and handle.

Then, solve the reason for stopping using. According to the instructions provided by the bank, take corresponding measures to solve the problem of stopping use. If the arrears are stopped, the arrears shall be paid off in time. If it is because of theft or other irregularities, the staff of the cooperative bank will conduct further investigation and provide necessary evidence and assistance.

In a word, the key to solve the problem of credit card deactivation is to get in touch with bank customer service in time, understand the reasons and provide necessary information and documents. At the same time, actively cooperate with the bank's investigation and handling procedures, solve the problem of deactivation as soon as possible, and restore the normal use of credit cards.

Supplementary information: According to different banks and situations, there may be some additional requirements and procedures. For example, some banks may require you to fill out relevant forms or submit an application in order to reactivate your credit card. Therefore, in the process of communication with bank customer service, we should listen carefully to each other's explanations and provide the required documents and materials as required.

In addition, maintaining a good credit record is also an important factor to avoid the suspension of credit card use. Timely repayment, rational use of credit cards and avoiding overdue and illegal acts are the keys to maintain the normal use of credit cards. At the same time, check the credit card bills and transaction records regularly, and contact the bank in time if any abnormality is found, which will help to solve the problem as soon as possible and ensure the safe and normal use of the credit card.

The above are some suggestions to solve the problem of credit card deactivation, hoping to help you. For more information, please consult the relevant bank or credit card institution.