1. In the white apple state, press and hold the power button Home button until a black screen appears, release your finger, and then press the power button again. The white apple interface will appear, release the power button, and then immediately Press and hold the volume plus sign " " button until the phone turns on and enters the desktop.

2. Without connecting the computer and mobile phone, press and hold the power button and Home button for 5 seconds, then use the data cable to connect the iOS device and the computer. The computer will then reboot.

3. If black screen and white apple appear too frequently, it is recommended to contact after-sales consultation and send it to the nearest repair center for repair.

Extended information:

Do not place anything between the iPhone and the charger as this can cause magnetic cases or other objects to degrade performance or certain credit cards, security badges, passports and The magnetic strip or RFID chip in the key chain is damaged.

Apple has confirmed that using wireless charging may damage credit cards if placed between the glass back of the iPhone and the charging pad. This includes iPhone 8 and iPhone X, and should work on almost all iPhones that support it. Wireless charging of other smartphones.

Wireless charging uses magnetic induction to charge your iPhone. Don't put anything between the iPhone and the charger. Magnetic casings or other objects may reduce performance or damage the magnetic strips or RFID chips in some credit cards, security badges, passports and key chains. All these sensitive items, please remove them before charging or make sure they are not between the back of your iPhone and the charger.