Taking China Bank as an example, the procedures for replacement of lost bank cards are as follows:

1. First, temporarily report the loss at bank outlets or through electronic channels such as telephone banking.

2. Within five days after the temporary report of loss, go to the outlet to handle the formal report of loss.

3. After completing the formal loss reporting procedures, the cardholder can apply for a new card at a nearby bank branch with a written application for loss reporting and his valid identity certificate.

relevant regulations:

1. Article 15 of the Articles of Association of Great Wall Debit Card of Bank of China Limited? The cardholder shall properly keep the Great Wall Debit Card. If the card is stolen or lost, he shall report the loss in time. Card loss reporting is divided into temporary loss reporting and formal loss reporting. Cardholders can report the loss temporarily at bank outlets or through electronic channels such as telephone banking.

the effective period of temporary loss reporting includes two options: five days and long term. If the temporary loss reporting period is five days, the cardholder must go through the formal loss reporting formalities at the outlet within five days after the temporary loss reporting, otherwise the temporary loss reporting will automatically become invalid on the sixth day from the next day of the application date.

the loss reporting procedure is completed, and the loss reporting becomes effective. The issuing bank will not be responsible for all economic losses incurred by the cardholder due to the loss of the Great Wall debit card before or after the loss reporting becomes effective. After the cardholder completes the formal loss reporting procedures, he can apply for a new card with a written application for loss reporting and his valid identity certificate.

The electronic cash account with chip debit card (except for the balance added) cannot be reported for loss, and the issuing bank will not be responsible for the losses caused by the cardholder's improper custody of the chip card.

2. Article 16 of the Articles of Association of Great Wall Debit Card of Bank of China Limited? The loss report of debit card is only the loss report of card medium, and it is still possible for the cardholder to use the debit card associated account normally through other media (such as passbook) or electronic channels (such as electronic banking and telephone banking).

when reporting the loss of the Great Wall debit card, the cardholder needs to confirm whether to apply for freezing the account associated with the loss reporting card at the same time. If the cardholder forgets the password of the Great Wall Debit Card, he/she should submit a written application to the bank outlet for password loss reporting and reset with the card and his/her valid identity document.

Extended information:

About loss reporting of bank credit cards

The process of applying for loss reporting of credit cards and debit cards is different. When applying for a credit card, you need to bring your valid certificate (ID card or copy of ID card), proof of residence, proof of income of the unit or proof of personal assets, and go through the relevant formalities at the bank counter. You need to fill out an application form, in which the information required is true.

after filling out the application form, you should go to the head office of the bank for filing. After the head office of the bank reviews the application materials, it will take about 2 working days to issue the card to the customer.

It is relatively simple to apply for a debit card. You only need to bring your ID card and fill out the application form at the bank where you open the account, and then you can issue the card to the applicant. The reporting procedures of major banks are not exactly the same. If you lose it, you can use telephone or online banking to report it temporarily, and then bring your ID card and other supporting materials to the bank counter to report it.

Reference: Articles of Association of China Bank Great Wall Debit Card-China Bank.