This is how the deposit on a credit card is done. It is a pre-authorization, which means that the hotel freezes your funds through the bank. It freezes as much as you swipe, but your money is still on your card. was frozen. When you check out, the hotel staff can manually enter the pre-authorization for you. For example, the hotel will transfer the amount of money you spend to the hotel's card, and the remaining deposit will still be on your card. There is no receipt or anything like that, just a small card slip from the credit card machine. There is often a situation where the hotel has completed pre-authorization, but the bank has not received the unfreezing information. This is usually a system problem. Many people go to the bank to complain but there is no way to solve it. If this is the case, there is no need to worry. Pre-authorization usually takes 30 days. Automatically defrost