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Can ICBC's credit card be unfrozen by phone after being frozen?
I don't think so. If the credit card is frozen, I must go through the unfreezing procedures at the counter of the business outlet with valid ID and bank card. Because the credit card must be frozen for a reason, no matter what the reason is, the cardholder needs to explain the situation to the bank staff and verify his/her identity, so only he/she goes to the bank business hall (the regional branch of ICBC may be independent, and if it is an independent branch, he/she must go to the business outlet of the card branch) to go through the thawing procedures.