You can call the customer service hotline of China Bank at 95566. For credit card business, please press the 3 key, select the 0 key manual service, enter the card number or ID number according to the voice prompt, and then transfer to manual service. Press 2 for banking and 0 for manual service. Or directly call the credit card customer service hotline 4006695566, select the 0 key for manual service, enter the card number or ID number and telephone inquiry password according to the voice prompt, and then transfer to manual service.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.