1. Credit card customer service: Call our credit card service hotlines 4006695599, 021-61195599, 4006 195599 (Platinum VIP service hotline).
2. SMS: reserve the mobile phone number and send SMS "CCJFKH" to 1069095599 to check the balance of customer-level points; Send the short message "the last four digits of CCJFZH# card number" to 1069095599 to check the balance of account-level points.
3. Wechat: After the ABC Credit Card is bound to Guan Wei (service number: "ABC Credit Card"), enter the "Points Inquiry/Points Redemption" menu to inquire about the account-level or customer-level points balance.
4. Palm Silver: Log in to personal palm silver and click "My-My Points".
5. Online banking: log in to online banking (www.abchina.com) to check the balance of account-level points.
6. Designated merchants: go to the POS machine of the cooperative merchants of our point consumption to make inquiries.
How to redeem credit card points through personal online banking: Please enter personal online banking, click "Return to Classic Edition" in the upper left corner of the page, and click "Credit Card"->; "integral management"->; "integral query"