How to report the loss of Bank of China Great Wall Yuetong IC Credit Card and Yuetong Card accounts?

BOC Yuetong Tag Card Loss Report:

1. ETC in the "two-card separation" mode handled through the Yuetong Card APP or the "Yuetong Card ETC" applet: through the Yuetong Card APP Tongka APP, after logging in, select "Service", scroll down the page and select "Yuetong Card Renewal" or "Yuetong Card Replacement" to reissue; or directly go to the Yuetong Card Business Hall to reissue.

2. Great Wall Yuetong Co-branded Credit Card: Call Yuetong customer service hotline 020-96533 to report the loss of the tag card. After reporting the loss, go to a Bank of China branch to apply for a new card.

(Answer time: July 4, 2023)

The above content is for your reference, please refer to the actual business regulations.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GOAPP to handle related businesses.

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