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Why did the credit card I handled in Ping An say it had been sent, but there was no logistics information on the bill number?
You need not worry too much. It may take some time to enter and update the mailing number on the courier company's website. Please try again in a few days.

If you still can't find the sending status of the card in the future, for the safety of your personal information, Xiao 'an suggests that you can call the service hotline 955 1 1-2-9, and manually feed back after inputting relevant information according to the voice prompts.

We have launched WeChat service, please pay attention to the official WeChat of Ping An Bank Credit Card and experience a different "Ping An Micro Life".