The specific operation requires you to bring your ID card and bank card to the account opening branch of the card. In the process of handling, you must first fill in the reset application form and select password reset; Then copy your ID card and go to the front desk.
Usually, after applying for password reset, it takes 3 to 5 working days to reset successfully.
If you have other specific questions, I suggest you call the customer service staff of the bank, hoping to help you.