1. The method is as follows:

1. Call the bank customer service number to find out why the bank card is locked;

2. If it is due to entering the wrong password or other reasons, you can Automatically unlocking, no need to do any processing, just wait for the lock time to pass;

3. If the card is locked due to other ordinary reasons, the cardholder needs to bring their ID card and bank card Go to the bank counter to unlock;

4. If the card is locked due to judicial reasons, you need to cooperate with the investigation and wait for the investigation to be completed before you can unlock it.

2. Why the bank card is locked_

1. Judicial reasons: The reason why the bank card is judicially frozen is mainly because the police suspect that there is something suspicious in the cardholder's current bank card. funds, or have used bank cards to conduct transfers, collections and other transactions with criminals. In order to prevent the continuation of criminal activities, it is necessary to request judicial freezing;

2. Bank protection measures: If the cardholder is If you use a debit card to make purchases or make deposits and withdrawals at an ATM and enter the wrong password too many times, the bank will activate protection measures and freeze the bank card in a timely manner.

The reason why the bank does this is to prevent the cardholder's bank card from being used by other criminals. Bring the original ID card and bank card to any branch to unlock or reset the password.

1. If it is a debit card, if the debit card withdrawal password is entered incorrectly three times in a row, it will be locked and will not be automatically unlocked. You must bring your original ID and debit card to any bank branch nationwide to unlock or Reset cannot be done on behalf of others. If you remember the password, you can bring your bank card and ID card to the bank to unlock the password. If you forget your password, you can go to the bank counter with your card and ID card to report the password loss and reset it. Since the withdrawal password involves the security of account funds, only Online Banking Shield customers can reset online banking contract savings cards with a RMB current balance of less than 50,000 yuan through the personal online banking "My Account - Account Management - Reset Account Password" menu (except Lugang Password) password.

2. If the credit card password is entered incorrectly too many times and the credit card is locked, customers who have opened mobile banking can log in to mobile banking. Take China Construction Bank as an example, through "Credit Card - Card Service - Card Security" —Password Management—Password for Consumption and Cash Withdrawal" menu can be used to resume using the card after resetting the password for consumption and cash withdrawal; if customers who have not activated mobile banking want to continue using the card, they must bring the original bank card and ID card to any bank outlet to re-activate and reset consumption. Withdraw password. : We only have three chances to enter the password for our bank card a day. If you enter the wrong password twice in one day, it is best to stop the operation. You will have three more chances to enter the password tomorrow. If you enter the wrong password three times at the ATM machine and your bank card is locked, resulting in the bank card being swallowed, don't panic. At this time, you can directly seek help from bank staff to confirm your personal identity information. You will need the original ID card and password. If the personal online banking is locked after entering the wrong password, it will be automatically unlocked after 24 hours, or you can go to a branch to unlock it. If your bank card is swallowed by a teller machine, you can go to the bank counter with your ID card to handle the unlocking business immediately and collect the bank card after 7 days.

Operating environment: Online banking V11.32 mobile phone model MIUI11ultra