hello, first of all, the bank will only keep the recorded content that is beneficial to them, such as the recording of card opening and service opening, and so on. The recording bank you mentioned will not provide it to you.

since you haven't received SMS reminders from April to November, you should realize that your SMS reminders are not bound to the new card. I think if you want to solve the problem, don't worry about it. Your credit card will definitely not have your signature when it is stolen. You can hold the merchants and banks accountable and call the police.