On the 20th, according to the name of the building mentioned in the picture, the upstream and downstream journalists contacted several owners of the new building by telephone, and they confirmed that it did happen. According to the detailed introduction of the owners, due to problems in the asset supervision account, their progress in purchasing new real estate projects is slow. They gave feedback to a bank manager named Shao according to the procedure. The other party not only failed to solve the problem reasonably, but also scolded the owner for "crushing you". Some owners were very angry, so they made WeChat chat pictures into Yi Labao and put them in the bank lobby.
As can be seen from the photos widely circulated on the Internet, on the publicity column in Yi Labao, it is written in bold and striking characters: "Shao Mogang, head of the third financial department of Xi 'an Branch of Ping An Bank".
Screenshot of mobile phone information conversation is displayed in the middle of bold type, and the four digits in the middle of contact number are erased. In the screenshot, one party said, "Manager Shao, it's noon. Please eat, drink and have a good rest. Everyone must talk about the money for buying a house. The overall owner of Ziquetai looks forward to your physical and mental health. " The other party responded: "Fuck you!"
In addition to the above specific contents, the publicity column also has a spit-like language expression and a grandiose font style, and a professional "visual communication design" has been carried out. This picture quickly caught the attention of netizens.
On the 20th, many owners of Zheng Rong Zique TV confirmed this to reporters. "With this incident, Yi Labao was spontaneously made by an owner and placed in the service hall of financial institutions, but this is also a helpless move because our needs have not been highly valued." A wang xing owner indicated that.
"Last week, Shao Gang scolded the owners among the owners, and the owners went to the bank to complain about him." The owner refers to Mr. Zhang, who told us that due to the problems in Ziquetai's asset supervision account, the owner reported to Shaanxi Banking Regulatory Bureau that Shaanxi Banking Regulatory Bureau had broadened the channels, and the person in charge of Ping An Bank's An Sub-branch came forward to negotiate and deal with it, and the owner fed back the demand. It was determined that Shao, the person in charge of the project, not only failed to solve it reasonably, but also insulted the owner in the group. The owners were very angry and wrote a letter of complaint together, clearly indicating the requirements and submitting it to Xi Branch of Ping An Bank. Some owners were so angry that they spontaneously made Yi Labao and put it in the lobby of the bank.
"It is not easy to buy a house. This is the strength of the whole family. Now that there is a problem, the owners are very anxious and look forward to solving the problem as soon as possible. " Some owners said.
According to statistics, the asset supervision account, also known as third-party supervision, refers to the financial institution established by the real estate administrative department in a financial institution and an organization with loan guarantee qualification certificate instead of immediately transferring the assets bought and sold by both parties. Bank accounts belong to financial institutions, which in a sense can prevent real estate developers from lending project assets, resulting in unfinished buildings.
Speaking of the supervision account problem of Zheng Rong Zique Taiwan, many owners said that the property east area is estimated to be able to get the house by the end of this year, but the project was stopped at the beginning of this year.
"Everyone asked the construction unit that there was no money to stop production. In fact, let's ask the real estate agent. They said that the asset supervision account has no money. " One owner said that he spent millions to buy a house in the new development, paid it to the specified account according to the purchase contract, and now he has to repay the loan every month. Seeing that the project stopped production, he and other owners were worried about the uncompleted residential flats.
"The real estate agent said that the supervision account has no money. After going to the financial institution to check the running water, everyone discovered that the account that had been remitted to the down payment before was not the asset supervision account promised in the agreement, but an ordinary account. " The owner said that although the account names are Xi 'an Zheng Jie Real Estate Development Co., Ltd., they are two different types of accounts.
"Account name is a company, why there are two accounts? Our money has entered this general account. Hundreds of buyers in the east and west areas of real estate have assets of hundreds of millions. Now we say that the asset supervision account has no money. Where did our money go? " The owners are confused.
On the 20th, the reporter repeatedly called the mobile phone of Zheng Rong Zique Taiwan Business Department, but it was temporarily unavailable. The construction units of Zhengrong Ziquetai Project are Xi Anzheng Hongfeng Real Estate Development Co., Ltd. (East Zone) and Xi An Zheng Jie Real Estate Development Co., Ltd. (West Zone). According to the contract, the East Zone will be delivered to the Owner on February 30th, 2022 12 and the West Zone on June 30th, 2023. The reporter repeatedly called the mobile phone of the above-mentioned construction unit, but it was temporarily unable to connect. "Both real estate companies belong to Zheng Rong," some owners said.
The Paper reporter noticed that in April, in the message board channel of People's Daily Online, the relevant departments had previously responded to the problem that the Zhengrong Ziquetai project could not be fully completed: regarding the progress of the project, according to the corporate meeting of institutional projects, the company was urged to become bigger and stronger, and the funds allocated from the account were supervised, and the construction was promoted in an orderly manner. Zheng Rong Xi 'an Company also indicated that the project is in the normal infrastructure link, and there is no delay in delivery for the time being. In addition to the infrastructure problems of the project, some owners also reported that the project was short of funds, the project construction was stagnant, and the real estate developers determined that the project assets were embezzled.
The Paper reporter noted that the news media reported that according to the reply from the local regulatory authorities, the general ledger of Zhengrong Ziquetai Project was inconsistent with the supervision account of pre-purchased assets, and the payment account of the previous owner's house purchase loan was the general ledger of the project. At this stage, the real estate developers have transferred this part of the purchase money to the pre-purchase assets supervision account and carried out full control. The Daming Palace Protection Office under its jurisdiction will also strengthen the custody of project funds to ensure all-round project construction.
The reporter noticed that on the night of 19, a person who claimed to be Shao Mogang of Xi 'an Branch of Ping An Bank replied according to Sina Weibo.
This person stated in Sina Weibo, "As a bank employee, I sincerely apologize to the customer and ask for forgiveness. After the incident, the leading cadres of the sub-bureau also admonished and accused me of my inappropriate remarks for the first time. Seriously reflect and regret it! "
He said that in March, 2022, the progress of hardcover houses in Zheng Rong project was slow, and according to the requirements of relevant departments, it has been actively helping to promote the solution. "In the process of communication, some emotional owners chatted with me and our family in the WeChat group; Later, I also received a lot of harassing and threatening mobile phone messages. Humble again and again, under great mental pressure, so after suffering a stimulus, I had an inappropriate reaction. I sincerely apologize for this matter and hope to get our forgiveness! I will definitely improve my work mentality, improve my service level and sincerely accept everyone's supervision! " In addition to the article, this person also showed a screenshot of the dialogue among the owners.
The reporter tried to contact the Weibo blogger, but as of press time, there was no response. A staff member of Xi 'an Sub-branch of Ping An Bank responded to the reporter and said that if someone insulted the customer, once the situation was found to be true, it would be resolved according to the regulations.
In response to Shao Mogang's response, some owners said they would not accept it. "Although the project has made some progress now, the progress is slow and scattered, and there may be problems in delivery at the end of the year. Our contradiction is not swearing. Instead, it is stipulated that Ping An Bank is a financial institution that controls new properties, undertakes regulatory responsibilities, and implements what everyone said. "
"Why are there several accounts? Why are all the money in the asset supervision account transferred or transferred out?" Some owners also said that they asked Ping An Bank to give a formal reply by reporting to Shaanxi Supervision Bureau of China Banking Regulatory Commission, Ping An Bank and other relevant administrative departments, but one month passed and financial institutions still did not respond. "Last week, everyone came again and said that there would be a response after five jobs."
For this matter, the staff of Xi 'an Sub-branch of Ping An Bank told the reporter that professionals will respond to this matter later, but as of press time, the reporter has not received the response from financial institutions.