First, through the hengfeng bank official customer service telephone, consultation, cancellation, etc.

The other is to go to the high-speed ETC mobile App and contact customer service to cancel ETC according to the process. But you usually go to the outlets.

Note: Cancelled equipment needs to be mailed back to hengfeng bank outlets.

Extended data:

ETC is a non-stop electronic toll collection system, and ETC lanes are used for vehicles equipped with ETC on-board equipment.

ETC (Electronic Toll Collection) system is the most advanced road and bridge toll collection method in the world.

The vehicle-mounted electronic tag installed on the windshield of the vehicle communicates with the microwave antenna on ETC lane of the toll station in short distance, and the computer networking technology is used to make background settlement with the bank, so that the vehicle can pay the road and bridge fees without stopping at the road and bridge toll station.

After 20 18 1, the toll paid by ETC card or user card, and the recharge fee of ETC card can be invoiced electronically without paper bill.

technical characteristics

Non-stop toll collection technology is especially suitable for expressway or bridge and tunnel environment with heavy traffic.

The traditional non-stop toll collection system with lane isolation measures is usually called one-lane non-stop toll collection system, and the free-flow non-stop toll collection system without lane isolation is usually called free-flow non-stop toll collection system.

The implementation of non-stop charging can allow vehicles to pass at high speed (tens of kilometers or even more than 100 kilometers), so it can greatly improve the traffic capacity of expressways; Electronic toll collection can reduce the cost of toll collection management and improve the efficiency of vehicle operation; At the same time, it can also greatly reduce the noise level and exhaust emissions of toll stations.

Because the traffic capacity has been greatly improved, the scale of toll stations can be reduced, and the capital construction cost and management cost can be saved.

In addition, the non-stop charging system is not only an advanced charging technology in the city, but also a practical and effective traffic management means to adjust traffic flow through economic leverage.

For bridges and tunnels with heavy traffic, the non-stop toll collection system can avoid many weaknesses of monthly ticket system and manual toll collection, and effectively improve the capital recovery ability of these municipal facilities.

Automatic electronic toll collection system is a scheme to solve the busy toll collection of expressway. Realizing national networking, automatic bank settlement and rapid passage will be of great benefit to users.