The solutions for forgotten ICBC passwords include the following:

1. If you forget the login and payment passwords for ICBC’s mobile banking or online banking, you can use your mobile phone to Reset passwords for banks and online banking to change and reset passwords.

2. If the withdrawal password is forgotten, the cardholder needs to bring his or her valid ID card and bank card to the bank counter to reset the password.

3. If you forget your credit card password, you can contact ICBC customer service to reset the password, or you can go to the counter to apply for password reset service.

Bank card business

ICBC is the largest credit card issuer in China and one of the issuers with the most complete range of credit card brands. New products such as Euro Credit Card, Peony Express Business Card, Peony UnionPay Card, Peony Sports Card, and the new version of Peony Transportation Card have been launched successively; the establishment of channels such as business outlet service system and VIP customer service center has been promoted; the Bank has actively selected overseas institutions to issue cards as agents, and further strengthened cooperation with Cooperation with international card organizations.

At the end of 2007, the number of credit cards issued was 23.38 million, and the consumption amount was 161.9 billion yuan. It continued to maintain its leading market position in both card issuance volume and consumption amount. The balance of credit card overdrafts was 8.241 billion yuan, an increase of 59.5%.

As of the end of 2009, the number of ICBC credit cards issued exceeded 52 million, an increase of nearly 13 million in one year, an increase of 33%. It not only continues to maintain its position as the number one credit card issuing bank in China, but also Within one year, it surpassed three world-class credit card giants including Discover, American Express and Capital One, achieving a perfect "triple jump" and becoming the fourth largest credit card issuer in the world after JPMorgan Chase, Bank of America and Citigroup. Establish a personal financial service model with debit cards as the platform; leverage on the advantages of one card for multiple accounts and one card with multiple functions of the Peony Money Link Card to strengthen the integration of marketing channels; leverage the payment and settlement role of the Peony Money Link Card to divert counter pressure. At the end of 2007, the number of debit cards issued was 187 million, an increase of 8.58 million, and the annual consumption volume was 454.3 billion yuan, an increase of 71.4%. [136]

At the end of 2007, the number of bank cards issued exceeded 210 million, an increase of 21.49 million. Achieved bank card business income of 4.537 billion yuan, an increase of 40.6%. [136]

ICBC actively promotes the promotion and application of chip cards. As of the end of May 2012, ICBC had issued more than 5.5 million various chip cards, ranking first among its domestic peers. Among them, the number of chip credit cards issued reached 5.38 million, an increase of 1.11 million or 26% from the beginning of the year, and the number of chip debit cards such as Elite Club account chip cards was nearly 130,000. At the same time, ICBC has also made great efforts to improve the chip card acceptance environment. More than 90% of ICBC's self-service machines can accept chip cards, laying a solid foundation for the further popularization of chip cards.