How to deal with the loss of credit cards:

I. Report the loss of credit card of China Merchants Bank

If your credit card of China Merchants Bank is accidentally lost, please dial the credit card number of China Merchants Bank: 400-820-5555, select "Report the loss of credit card" and make a request for reporting the loss to the customer service of China Merchants Bank. Customer service will ask you to provide your ID number and name for verification. You can report the loss of your credit card after verification.

The loss reporting of China Merchants Bank's bank credit card belongs to the charging business, and the charging standard for loss reporting is RMB 60 yuan/card. If you need to reissue a new card after reporting the loss, you need to pay an additional fee of 65438 yuan +05 yuan/card. The reissued credit card will be mailed to your billing address in about ten working days. If express delivery is needed, you need to pay the courier fee in 20 yuan.

Tips:

The new card number reissued by China Merchants Bank after reporting the loss is different from the original card. If the automatic repayment function is set in advance, you need to change the associated card number after getting a new card.

Second, China Merchants Bank credit card replacement card

When your credit card can't be used due to damage, breakage, blurred or altered signature, demagnetization of magnetic stripe, etc., please call the customer service hotline of China Merchants Bank at 400-820-5555, and select the "9" transfer service specialist to replenish your card after the voice system is authenticated. The handling fee for each card is 15 yuan.

Tips: After receiving the new card and completing the card opening procedures, please immediately cut and destroy the old card to ensure your rights and interests.