The regulations of different provinces and cities are different. Now we provide you with the regulations of Jinan City, Shandong Province: prepaid and post-paid users can choose to transfer or return the prepaid phone charges paid in cash in their accounts (except the cash deposit paid when they first access the network) when handling the number cancellation business. However, users who meet the following conditions are not included in the withdrawal of advance deposits: 1. The first advance payment when accessing the network. Users need to pre-store telephone charges when choosing auspicious numbers when accessing the network, and the pre-stored fees are non-refundable when canceling the numbers. 2. Agree on the down payment. 3. The users who have not signed various preferential agreements before the agreement period are as follows: 1. Before the preferential period, users who have participated in pre-stored phone bills to send phone bills or given away payment cards; 2. Users who participated in the "Qingquan Action"; 3. Users who participated in the "Unicom Oil Delivery Ceremony" activity; 4. Users who have signed various preferential agreements before the agreement period. 4. The prepaid telephone charges handled by the user at the agent (including Bailing underwriting/CLP/Jin Rong/Jin Wang/Volkswagen Netcom, etc.). ), especially Bailing underwriting, it is strictly forbidden to refund the deposit in advance, because the telephone bill is bought at a discount. 5. Enterprise users who choose the number for free pre-store the phone bill (because they open an account with a prepaid card). 6. Users who use the payment card to recharge (the back of the payment card indicates: bearer, no loss report, no card refund and no balance refund). 7. Prepaid telephone charges paid through the banking system, such as "bank window payment, online bank transfer, 96 13 1999 mobile banking, POS card payment in business hall, and banking service hotline payment".

Users in other regions can call 100 10 to consult local customer service 100 10 for verification.

It should be noted that if the number is still within the contract period, it is impossible to close the account.