If a customer who holds a credit card wants to cancel the card, they can directly call the bank customer service number on the credit card to cancel the account. The annual fee cannot be charged if the credit card is not activated.

After receiving a customer's request to cancel a card, the bank will usually process it within a certain period of time. During this process, the bank will check whether there is any debt on the credit card and whether the customer's debt has been settled, etc.

On January 27, 2011, the China Banking Regulatory Commission officially issued the "Measures for the Supervision and Administration of the Credit Card Business of Commercial Banks" (referred to as the "Measures"), which clearly regulates various issues that have arisen in the rapid development of the credit card business. : In the future, banks will not be allowed to charge annual fees for credit cards that are not activated, and issuing cards to students requires parental consent and many other non-compliant businesses.

The "Measures" of the China Banking Regulatory Commission clearly stipulates that "no gifts or gift certificates shall be issued without credit card activation and use by the cardholder", which prohibits commercial banks from giving gifts when handling credit cards.

Extended information:

Canceling a card does not mean canceling an account. Card cancellation means canceling an unused credit card, but the customer information still exists, while account cancellation means deleting the account of the bank where the credit card is located. After a credit card is cancelled, the information on the credit card's magnetic strip still exists and is particularly easy to lose. If personal information is collected by criminals and a new credit card application is submitted to the bank, there will be a risk of it being stolen.

If the cardholder has multiple credit cards in his name, he can choose to cancel the unused credit cards. If the cardholder only has one credit card and applies to cancel the card and the account settlement period has passed, the account will be canceled. Lose. For customers who have only one credit card under an account, it is best to call the bank’s customer service number to confirm whether to cancel the account 46 days after applying for card cancellation.

Ifeng.com - Cancellation of credit card: a billing period is required. To cancel the card, you also need to confirm account cancellation

Ifeng.com - Banking Regulatory Commission: No annual fee will be charged if the credit card is not activated in the future