Hello, (1) If you haven't received the credit card paper bill, please check the address through the credit card customer service first. If it is correct, it may have been lost in the post. Please call the credit card service hotline 4008205555 to enter the manual application for bill replacement; You can also visit our credit card website and inquire in the "Bill Details" field. In this way, you can find the amount of the bill in time, which is convenient for you to repay it on time. (2) If you haven't received the electronic bill for a long time, you can dial 4008205555, enter the ID number, and then select 9 to enter the manual, and the customer service staff will verify it. When the time comes, the customer service staff can help you resend the electronic bill. You can also log in to the popular version of the credit card, click Account Management → Bill Query → Click Post Bill on the right side of the month to be posted, and select Electronic Bill in the pop-up interface to apply for posting electronic bill.

If in doubt, please add credit card online customer service consultation:

QQ channel: Search for "4008205555" among QQ corporate friends, and add China Merchants Bank Credit Card Center as a friend (mobile QQ is not supported).

Wechat channel: search for the "China Merchants Bank Credit Card Center" number in WeChat, and pay attention; (Note: Web version of WeChat is not supported)