Does the subject want to ask "the identity of Everbright Bank account is abnormal and needs to be re-verified before it can be displayed"? The account information is incorrect and the account is frozen.

1. The account information is incorrect. The account information entered is incorrect, such as user name and password, or the account information has been maliciously tampered with.

2. The account is frozen. In order to ensure the security of the account, China Everbright Bank will freeze the account. At this time, you need to contact the customer service staff of China Everbright Bank to unfreeze it.