When the credit card cannot be used due to damage, breakage, vague signature, demagnetization of magnetic stripe, etc., the cardholder can apply for a new card, and the new card will be sent to your billing address within 2 working days. The number and password of the new card after destruction and repair remain unchanged; If the old card is destroyed within six months before its expiration, the validity of the new card will be automatically extended for three years.

Handling fee for replacing damaged card: 15 yuan/card (VISA Mini Card 15 yuan/set or card). If express delivery is needed, 20 yuan express fee will be charged.

Extended data:

China Merchants Bank reported the loss of its credit card.

If your CMB credit card is accidentally lost, you can call CMB credit card 400-820-5555, select "Report the loss of credit card" and make a report loss request to CMB credit card customer service. Customer service will ask you to provide your ID number and name for verification. You can report the loss of your credit card after verification.

The loss reporting of China Merchants Bank's bank credit card belongs to the charging business, and the charging standard for loss reporting is RMB 60 yuan/card. If you need to reissue a new card after reporting the loss, you need to pay an additional fee of 65438 yuan +05 yuan/card. The reissued credit card will be mailed to your billing address in about ten working days. If express delivery is needed, you need to pay the courier fee in 20 yuan.

China Merchants Bank-Credit Card Charter