There is no annual fee. Generally, there is no need to go to a bank branch to cancel a credit card. Users can directly call the credit card center to cancel the card. However, some conditions need to be met to cancel the card over the phone, such as the card being used normally, the certificate not having expired, etc. If the user's certificate has expired, the user is generally required to submit a new valid certificate before the card can be canceled. There will be no annual fee for canceling the card but not canceling the account. When the user cancels the card, the staff will confirm with the user whether there is any overdue bill on the card. If there is an overdue bill, the card cannot be canceled. In the absence of outstanding bills, the card has been canceled and there will naturally be no annual fee. Before canceling the account, the bank will credit the annual fee owed to the user's account and ask the user to pay it off.

2. When canceling your account, you need to bring the original valid identity document and ID card. If the user finds it inconvenient to cancel the account, he or she can ask someone else to cancel the account on his or her behalf. The trustee holds the "Letter of Power" issued by the principal (in person) and the original valid identity document to handle the closing business. The credit card annual fee collection cycle is generally from the month when the card is issued (regardless of whether it is activated or not) to the same month of the following year. The annual fee is generally collected at the beginning of the second year after the end of this cycle. There is a certain cycle from credit card cancellation to account cancellation. If the annual fee deduction date is after the card is canceled but before the account is closed, the bank will credit the annual fee owed to the account.

3. Card cancellation: Card cancellation means that the cardholder applies to the bank to cancel this credit card. The cardholder’s other cards in this bank will not be affected and can still be used. Even if the cardholder If there is only one credit card in the bank, the cardholder's personal information will continue to be stored in the bank system after applying for card cancellation. If the cardholder wants to continue using the credit card within a short period of time, there is still an opportunity to re-register and apply for a card;< /p>

Account cancellation: Account cancellation means that the cardholder applies to the bank to cancel the account. All cards of the cardholder in this bank will be canceled, and the bank will delete all personal information of the cardholder except for bad records. After the account is closed, it means that the cardholder is no longer a customer of this bank. If he wants to handle the bank's business again later, he needs to go through all the procedures again.

Legal Basis

"Bank Card Business Management Measures"

Article 53 Cardholder Rights:

(1 ) Cardholders enjoy the rights to various services promised by the card-issuing bank to their bank cards, and have the right to supervise service quality and complain about inconsistent service quality.

(2) Applicants and cardholders have the right to know the functions, usage methods, charging items, charging standards, applicable interest rates and related calculation formulas of the bank cards they choose.

(3) The cardholder has the right to request a statement from the card-issuing bank within the specified time, and has the right to request inquiry or correction of inconsistent accounts.

(4) After the loss report procedure of the debit card is completed, the cardholder will no longer bear the responsibility for changes in the funds in the corresponding card account, unless otherwise ruled by judicial or arbitration authorities.

(5) The cardholder has the right to obtain the credit card usage contract and should keep it properly.

Article 54 Obligations of cardholders:

(1) The applicant shall provide true information to the card-issuing bank and provide it with a qualified guarantee in accordance with the card-issuing bank's regulations. .

(2) Cardholders shall abide by the articles of association of the card-issuing bank and the relevant provisions of the "Acquisition Contract".

(3) If the cardholder or guarantor’s correspondence address, occupation

etc. changes, the card-issuing bank shall be notified in writing in a timely manner.

(4) The cardholder shall not refuse

to pay the amount owed to the bank on the grounds of dispute with the merchant.