You can bind the CMB credit card through WeChat /QQ to enter manual consultation, or you can call our customer service hotline and enter the account opening certificate number #-inquiry password -9 to enter manual assistance to help you judge the status of the card.
If you need to negotiate repayment, a special department will be responsible for the overdue payment. You need to contact the customer service department to help you transfer to the corresponding department to assist in judgment.