Hello, if you forget the password for the China Merchants Bank credit card supplementary card, our bank's credit card *** has two passwords, which are the inquiry password and the transaction password. 1. Query password: the password used when calling our bank’s customer service hotline, logging in to online banking, and making online payments at home and abroad; 2. Transaction password: corresponds to the two functions of card swiping password and cash advance. These two functions need to be activated separately. , after activation, you will use the transaction password when swiping your card for consumption or cash advance. ① Card swiping password function: refers to the function of verifying the password when swiping the card. Currently applicable to physical card transactions on domestic and overseas UnionPay lines, excluding non-card transactions, such as card pressing transactions, manual authorization transactions, telephone booking of air tickets, etc.; ②Cash advance function: applicable to ATM machine inquiry of credit card limit, ATM machine Or withdraw cash at the bank counter. Warm reminder: There will be corresponding handling fees and interest when you withdraw cash.

The inquiry password is kept by you. If you forget the inquiry password or enter the wrong credit card inquiry password three times in a row and your credit card inquiry password is locked, you can log in to our credit card website to reset it. Please click this link to reset your query password immediately. /CusService/Knowledge.aspx?guid=263e33e2-fef2-4514-91d7-840075559005